Avoiding the Chasm

November 30, 2010

A Very Simple Solution to the iPhone/iPod 4.2.1 Update “No Content” Problem.

Filed under: Technology — vextasy @ 11:25 am

If, like me, you have recently updated your iPhone to iOS 4.2.1 and have found that all of your iPod content has disappeared then you could follow the suggested method that involves re-syncing with itunes. However, if you are using your iPhone or iPod away from its iTunes connection then you might like to try this alternative solution that I found worked for me. I have only performed this on an iPhone but I suspect it will also work on an iPod.

The symptoms are that when you fire up the iPod app it displays the message “No Content”. Even if you purchase new content from the iTunes app nothing appears within the iPod app.

The solution that worked for me was:

1. Run the Setting app and select: General -> International -> Language and choose Francais.
2. Click Done. Don’t panic, but wait for the French “Changing Language” message to disappear and for the home screen to be redisplayed.
3. Start the iPod app and wait until its initial screen shows.
4. Return to the home screen and run the Settings app again (labeled in French as Reglages) and select: General -> International -> Langue and choose English.
5. Now fire up the iPod app and you should see that all of your content has been restored.

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22 Comments »

  1. This solution worked for me. Thanks!

    Comment by RCTexas — November 30, 2010 @ 4:02 pm

  2. I just did this an it totally worked! I just bought an album and was disappointed it didn’t show up and that the solution required me to connect to my computer which wasn’t at the office. :-(

    Thanks!

    Comment by Jeremy — November 30, 2010 @ 4:29 pm

  3. Just tried this and it worked for me.

    Thanks!

    Comment by Adrian Boswood — November 30, 2010 @ 11:19 pm

  4. It worked!!!!! Thanks!!!!!

    Comment by Anonymous — December 1, 2010 @ 3:11 am

  5. It worked perfectly!!!!! Thanks!!!

    Comment by Gbwells — December 1, 2010 @ 3:11 am

  6. Totally worked — thanks for the help!!!

    Comment by RWN — December 4, 2010 @ 6:39 pm

  7. Nice, absolutely worked, thanks!

    Comment by JLo — December 4, 2010 @ 7:14 pm

  8. Thank you so much!! Did the changing language directions and worked great!!

    Comment by Anonymous — December 12, 2010 @ 9:46 pm

  9. Thanks. This has been bugging me all day. It worked great. I just don’t understand why this happens in the first place.

    Comment by akhillbille — December 13, 2010 @ 5:06 am

  10. Awesome, thanks SO much! Seems to be an odd fix, but it worked.

    Comment by Eastcoaster — December 23, 2010 @ 4:12 pm

  11. Totally worked. Thanks.

    Apple, are you listening?

    Comment by Mike — January 4, 2011 @ 3:40 pm

  12. Works for me, too. Nice and simple fix. Good job Vex!

    I would not expect Apple to condone it. Jobs isn’t likely to tolerate Apple-recommended fixes of this nature. It’s not “pretty”.

    Comment by Robert — January 5, 2011 @ 2:53 pm

  13. This was extremely helpful, as in it works. I never vouch for anything but I will for this cause I got all my music back. I do not have a computer, I thought I was stuck. This worked very well even with going back and forth to the directions on my phone, to fix my phone. Who ever figured this out thank you very very much.

    Comment by Scott — January 8, 2011 @ 2:16 pm

  14. This is mostly brilliant. I no longer have the “no content” but I also dont have the songs I just purchased. But great job!

    Comment by Phyllis — January 9, 2011 @ 5:58 am

  15. I think this also worked for me. I’m just waiting for it to update my library! Thank you so much for this fix! You’re brilliant! I would have been lost without my songs!

    Comment by Adam — January 11, 2011 @ 9:39 pm

  16. i give credit when credit is due and you definitely deserve it…so touche to the man that keeps the music goin

    Comment by Paul C Ballard — January 24, 2011 @ 1:53 am

    • Thanks. It doesn’t seem to work for everyone but it is nice to see that it works for most.
      It is frustrating that it falls to forums and blogs to report on this when Apple could so easily make this information available on their website.

      Comment by vextasy — January 24, 2011 @ 9:25 am

  17. Dude thank u so much. I thought I hankies my entire library of music. It totally worked.

    Comment by Ashen — March 5, 2011 @ 6:06 am

  18. It didn’t work for me.

    Comment by M — July 21, 2011 @ 7:37 pm

  19. Didn’t work for me I’m afraid but thanks anyway..

    Comment by Ben — August 15, 2011 @ 10:25 pm

  20. What is the iPod app?

    Comment by Anonymous — March 20, 2012 @ 3:14 pm

    • I guess it is what is now called “music” on the iPhone.

      Comment by vextasy — March 22, 2012 @ 6:10 pm


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